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July 30, 2014
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Chief Customer Officers' Clout Grows
Chief Customer Officers' Clout Grows

The position of chief customer officer is becoming "a staple of modern business" as companies look for new ways to sell, increase revenues and beat the competition, a new study finds.


  Chief Customer Officers' Clout Grows
Virgin Mobile Offers Custom Smartphone Plans Virgin Mobile Offers Custom Plans

Users pay for the services they want.

Collaboration Provider Asana Revamps Mobile App Asana Revamps Mobile App

All the better to collaborate.

China Investigating Microsoft in Monopoly Case China Puts Microsoft Under the Lens

Official anti-monopoly probe launched.

Zillow-Trulia Deal: Real Estate Digital Ad Juggernaut Zillow-Trulia: Digital Ad Juggernaut

Amid agent and broker unease, tension.

Business Briefing
Chief Customer Officers' Clout Grows
$1,000 Hepatitis Pill Is Debated
China Puts Microsoft Under the Lens
Mobile Industry News
Virgin Mobile Offers Custom Plans
Asana Revamps Mobile App
FTC Wants Fix for Mobile Cramming
Small Business
Sprint Becomes Google Apps Reseller
Texas Startup Fund Not All It Seems
BlackBerry BES 10 Now Hosted
Business Intelligence
Watson's First Consumer-Facing Gig
HP Drops $50M on Hortonworks
Esri, SAP Team on Data Mapping
Researchers Tout Battery Breakthrough
Watson's First Consumer-Facing Gig
Internet of Things Comes to DIYers
Chief Customer Officers' Clout Grows
Zillow-Trulia: Digital Ad Juggernaut
Zillow Buys Trulia for $3.5 Billion
Press Releases
Zendesk Expansion Delivers Jobs
Dragon NaturallySpeaking 13 Debuts
Web Platform Ezoic Launches
Latest & Greatest
Rhapsody Hits 2 Million Subscribers
FTC Wants Fix for Mobile Cramming
U.S. Firms Fish for Growth Overseas
Competition Spurs Ultra-Fast Internet
Google Buys Streaming Site Twitch
T-Mobile Calls 'BS' on AT&T Promo
Call Center Training: Tips for Success
Hire right, role play, and keep it real.
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Web Platform Ezoic Launches
Aims to boost content site ad revenue.
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Apple Digital Book Settlement Set
But company still appealing decision.
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Radical.FM's Freemium Biz Model
Online radio startup asks for donations.
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Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Tor Internet Privacy Service Warns Users It Was Breached
You may never have heard of the Tor Project, but the Internet privacy service is making headlines. Tor’s devs say users might be victims of an attack launched against the project earlier this year.
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.

Enterprise Hardware Spotlight
AMD's ARM-Based Opteron Out in $3K Dev Kit
It's dubbed "Seattle" and it's AMD's first 64-bit ARM-based Opteron processor. The low-power chip is being released as part of AMD’s Opteron A1100-series developer kit, and aimed at high-end data center needs.
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
Dell, BlackBerry Not Sweating Apple-IBM Alliance
IBM's recent move to partner with Apple to sell iPhones and iPads loaded with corporate applications has excited investors in both companies, but two rivals say they are unperturbed for now.

Mobile Technology Spotlight
Virgin Mobile Offers Custom Smartphone Plans
As the wireless carrier wars continue heating up, Virgin Mobile just threw the customization coal onto the fire. The firm has debuted a no-annual-contract plan with rates based on individual use.
Collaboration Provider Asana Revamps Mobile App
Asana, a collaboration software provider started by a Facebook founder, is now out with a rebuilt native iOS mobile app. It replaces one that even the company admits was not up to par.
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.

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